By using this site and purchasing from KLT Charting, you agree to the following Terms and Conditions.

Copyright

All charts are designed by Kim Treagust, Michele Cooke or Becky Sheehan, sometimes using images in the public domain for inspiration, licensed images from artists or their own design work. We take copyright law seriously and if you believe any of the designs here impinge on the copyright of yourself or someone else please contact us straight away and if it is found we have in fact erroneously infringed on another persons copyright the affected chart will be removed from sale.
Upon purchasing a chart from KLT Charting you may make a working copy for yourself and stitch the design as many times as you wish but you agree to not transmit copies via email or photocopy charts for distribution either free of charge or for sale.

We hope that you will respect these conditions and understand that failure to comply could severely damage this business.

Returns

Due to the nature of cross stitch charts once purchased they cannot be returned due to copyright law as explained above. If you change your mind and are purchasing a printed chart you can contact us before dispatch for a refund.

If you are unhappy with any of KLT Charting's other products, please return them in their original condition to receive a full refund.


Lost/Damaged Packages

Unfortunately KLT Charting can take no responsibility for items being lost or damaged through the postal system. A proof of posting is always obtained to show it was sent as promised. If an item is lost or damaged, it is the customers responsibility to claim compensation from Royal Mail for the value of your order. Proof of order and a copy of the proof of posting can be provided upon request.



Privacy

We do not share your details with third parties and comply with the relevant consumer protection and privacy laws